Industry of client
Mining and Construction
Mining and Construction
Course Topic
Knowledge Sharing and Sales
Knowledge Sharing and Sales
Program Name
Master 2 Merit (M2M)
Master 2 Merit (M2M)
Course Overview
The 2-month employee program was developed to increase communication across departments for a multinational organisation that offers many products. The aim was to educate each department on the details of how each area delivers its service, together with tips on how to cross-sell its product to customers. The program ended with an in-depth sales workshop to upskill the participants in sales confidence, methods and negotiation.
The 2-month employee program was developed to increase communication across departments for a multinational organisation that offers many products. The aim was to educate each department on the details of how each area delivers its service, together with tips on how to cross-sell its product to customers. The program ended with an in-depth sales workshop to upskill the participants in sales confidence, methods and negotiation.
Topic Examples
The Power of Questions
Negotiation
Self-Esteem vs. Self-Confidence
Empathy
Sales
The Power of Questions
Negotiation
Self-Esteem vs. Self-Confidence
Empathy
Sales
Deliverables
Course framework and design
Content development
Training slides in PPT
Emailers and all communication
Tools and material templates
Zoom background
Google form assessments
Facilitator manual
Workbooks
Webinar hosting
Measurement and reporting
Course framework and design
Content development
Training slides in PPT
Emailers and all communication
Tools and material templates
Zoom background
Google form assessments
Facilitator manual
Workbooks
Webinar hosting
Measurement and reporting